FAQ
Here are the questions we hear most often about booking, payment, weather, transport and what to expect on the day. Each activity page also has its own FAQ with details for that activity. If your question is not here, contact us and we will reply within 24 hours.
Frequently asked questions
How do I book an activity?
Choose an activity on our activities page, pick a date and option, and pay the deposit online. Private boats, courses and custom plans are booked on request: send us your details and we confirm availability and price before you pay.
How do I pay?
You pay a deposit online when you book, by card through Viva Wallet, PayPal or Revolut to reserve the date. We will contact you to confirm all the details and balance payment.
Why do you ask for a deposit?
The deposit secures your place with the guide and covers our booking costs. It is deducted from the total price, so you only pay the remaining balance when we confirm the tour or to your guide at the day of the activity.
What is your cancellation policy?
You can cancel free of charge up to 10 days or more before the start time of your activity. We refund your deposit in full. If you cancel less than 9-6 days before the start time, we refund 50% your deposit. If you cancel less than 5 days before the start time, or no show up the deposit is kept.
Can I change the date of my booking?
Usually yes, if the guide has availability on the new date. Contact us as early as possible. Changes depend on availability and may carry extra costs for some activities.
What happens if the weather is bad?
Guides check the forecast before every activity and confirm 2-3 days in advance. If conditions are unsafe, we move you to a safer location, offer a new date or cancel. If we cancel, you get a free new date or a full refund of the deposit.
Do you offer hotel pick-up in Athens?
Most activities start at a meeting point, and we send you the exact location after booking. Some activities include transfers, and for others a private transfer from Athens can be arranged at extra cost. Each activity page says what applies.
How do I get to the meeting point without a car?
Many Athens Riviera activities can be reached by public transport, for example metro and bus. For mountain and canyon trips further away, a private vehicle and transfer is suggested, ask us about a private transfer when you book.
Can children take part?
Yes, on many activities. Minimum ages depend on the activity: for example, tandem paragliding is from 8 years and Discover Scuba Diving from 10 years, both with parental consent. For other activities, ask us. See our family adventures page.
How fit do I need to be?
Many of our activities are for beginners with normal fitness, such as easy hikes, cave sea kayaking and cruises. Canyoning routes, longer hikes and trail running need more fitness. Each activity page states the level, and we can suggest an easier option.
Do I need to know how to swim?
For water activities such as sea kayaking, coasteering, canyoning and diving, you should be comfortable in the water. Discover Scuba Diving needs basic swimming ability. Life jackets or wetsuits are provided where the activity requires them.
What should I bring?
It depends on the activity. Usually water, sun protection and the right shoes, plus swimwear and a towel for water activities. See our what to bring page and the list on each activity.
Is insurance included?
Our activities are insured through Lloyd's, and some, like Discover Scuba Diving and snorkelling, include specific cover such as DAN diving insurance. You are responsible for your own medical costs, so we strongly recommend travel and medical insurance that covers adventure sports.
Do you run private tours?
Yes. Most activities can be booked as a private group, and we also run private boat cruises and catamaran charters. Ask us for a quote.
Can you organise activities for large groups or companies?
Yes. We organise team building days, corporate events and group trips, including private motorsailer cruises for large groups. See team building and corporate events.
Do you sell gift vouchers?
Yes. Contact us by email or phone with the activity or amount you want to give, and we send you a voucher. See gift vouchers.
Who are the guides?
Our activities are led by certified local partner guides and instructors, each specialised in their sport: climbing coaches, canyoning and via ferrata guides, paragliding pilots, diving instructors and more. Read more about us.
What languages do the guides speak?
Our activities run in English and Greek.
Will I get photos of the activity?
On many activities, yes. For example, sea kayaking tours include free photos, tandem paragliding includes video of the flight and Discover Scuba Diving includes underwater photos. Each activity page lists what is included.
Can I bring my own equipment?
For most activities you do not need anything technical, because we provide it. Certified divers and experienced climbers can ask us about using their own gear.
How far in advance should I book?
In summer, popular activities and private boats fill up, so booking a few days to weeks ahead is wise. Outside peak season we can often arrange activities at shorter notice. Contact us if your date is close.