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Terms and conditions

These terms apply to every booking made with Athens Extreme Sports (G.E.M.I. 148808903000, 44 Andreadou str, Athens, Greece). By booking an activity with us, you accept these terms. Please read them together with our cancellation policy and privacy policy.

1. Booking and confirmation

  • A booking is confirmed only when you receive our booking confirmation showing the date, the activity or services and the total price.
  • A deposit paid online secures your place. You pay the deposit by card through Viva Wallet, PayPal or Revolut.
  • The remaining balance is paid on the day of the activity, directly to the guide, unless your booking confirmation states otherwise.
  • For activities booked on request, such as private boats, courses and custom programmes, we first confirm availability and price, and the booking is confirmed once the deposit is paid.

2. Cancellations by you

  • You can cancel free of charge up to 10 days or more before the start time of your activity. We refund your deposit in full.
  • If you cancel less than 9-6 days before the start time, we refund 50% your deposit.
  • If you cancel less than 5 days before the start time, the deposit is kept.
  • Cancellations must be sent to us in writing, by email or WhatsApp.

3. Cancellations and changes by us

  • We may change or cancel an activity because of unsafe weather or sea conditions, insufficient bookings, or other unforeseen safety or operational reasons.
  • If we cancel, you choose a free new date or a full refund of your deposit.
  • Changes you request to a confirmed booking, such as the date, destination or group size, depend on availability and may carry additional costs.

4. Your responsibilities during the activity

  • Follow all instructions from the guides and staff at all times.
  • Do not take part under the influence of alcohol or drugs.
  • Tell us about any health condition that is relevant to the activity before the activity starts.
  • Do not behave in a way that puts yourself or others in danger.
  • We may remove any participant from an activity without refund if they do not follow these rules or the safety instructions, or if they take part in any illegal activity.

5. Assumption of risk, liability and insurance

Assumption of risk

Outdoor and adventure activities, such as hiking, diving and climbing, carry inherent risks, including injury, illness and damage to property. By taking part, you voluntarily accept all known and unknown risks of the activity.

Release of liability

To the fullest extent permitted by law, you release Athens Extreme Sports, its employees, guides and partners from any liability for claims, damages or injuries arising from your participation, except in cases of proven gross negligence or wilful misconduct on our part.

Medical and other costs

You are responsible for any personal medical costs that arise during an activity. We strongly recommend comprehensive travel and medical insurance that covers adventure sports.

6. Photos and video

  • We often take photos and videos during activities and may use them for promotion.
  • By taking part, you give us permission to use images in which you appear.
  • If you do not want to appear, tell us in writing before the activity starts.

7. General provisions

  • Complaints. Any complaint must be sent to us in writing within 7 working days after the end of the activity.
  • Extra costs. Any cost not clearly listed as included in the activity description is your responsibility.
  • Governing law. These terms are governed by Greek law. Any dispute falls under the exclusive jurisdiction of the courts of Athens, Greece.

Contact

Questions about these terms: contact@athensextremesports.com, +30 694 405 6356, 44 Andreadou str, Athens, Greece.